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TITLE:
ReadyDesk Multiple Script Insertion Vulnerabilities

SECUNIA ADVISORY ID:
SA48904

VERIFY ADVISORY:
Secunia.com
https://secunia.com/advisories/48904/
Customer Area (Credentials Required)
https://ca.secunia.com/?page=viewadvisory&vuln_id=48904

RELEASE DATE:
2012-04-20

DISCUSS ADVISORY:
https://secunia.com/advisories/48904/#comments

AVAILABLE ON SITE AND IN CUSTOMER AREA:
 * Last Update
 * Popularity
 * Comments
 * Criticality Level
 * Impact
 * Where
 * Solution Status
 * Operating System / Software
 * CVE Reference(s)

https://secunia.com/advisories/48904/

ONLY AVAILABLE IN CUSTOMER AREA:
 * Authentication Level
 * Report Reliability
 * Secunia PoC
 * Secunia Analysis
 * Systems Affected
 * Approve Distribution
 * Remediation Status
 * Secunia CVSS Score
 * CVSS

https://ca.secunia.com/?page=viewadvisory&vuln_id=48904

ONLY AVAILABLE WITH SECUNIA CSI AND SECUNIA PSI:
 * AUTOMATED SCANNING

https://secunia.com/vulnerability_scanning/personal/
https://secunia.com/vulnerability_scanning/corporate/wsus_sccm_3rd_third_party_patching/

DESCRIPTION:
Multiple vulnerabilities have been reported in ReadyDesk, which can
be exploited by malicious people to conduct script insertion
attacks.

Input passed via the parameters "txtCONTACT", "txtPHONE", "txtEMAIL",
"mnuTYPE", "UD1", and "UD2" to customer/ticketproc.aspx when creating
a new ticket is not properly sanitised before being used. This can be
exploited to insert arbitrary HTML and script code, which will be
executed in a user's browser session in context of an affected site
when the malicious data is being viewed.

The vulnerabilities are reported in version 7.0.1. Other versions may
also be affected.

SOLUTION:
Edit the source code to ensure that input is properly sanitised.

PROVIDED AND/OR DISCOVERED BY:
Sony.

ORIGINAL ADVISORY:
https://st2tea.blogspot.com/2012/04/readydesk-cross-site-scripting.html

OTHER REFERENCES:
Further details available in Customer Area:
https://secunia.com/vulnerability_intelligence/

DEEP LINKS:
Further details available in Customer Area:
https://secunia.com/vulnerability_intelligence/

EXTENDED DESCRIPTION:
Further details available in Customer Area:
https://secunia.com/vulnerability_intelligence/

EXTENDED SOLUTION:
Further details available in Customer Area:
https://secunia.com/vulnerability_intelligence/

EXPLOIT:
Further details available in Customer Area:
https://secunia.com/vulnerability_intelligence/

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About:
This Advisory was delivered by Secunia as a free service to help
private users keeping their systems up to date against the latest
vulnerabilities.

Subscribe:
https://secunia.com/advisories/secunia_security_advisories/

Definitions: (Criticality, Where etc.)
https://secunia.com/advisories/about_secunia_advisories/


Please Note:
Secunia recommends that you verify all advisories you receive by
clicking the link.
Secunia NEVER sends attached files with advisories.
Secunia does not advise people to install third party patches, only
use those supplied by the vendor.

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